Developed a performance measurement and management system and training, facilitated a four – module training workshops for agency employees. The desired outcomes were to – enable employees understand how performance measures fit within the agency performance management system, specifically , how performance measures relate to business outcomes, goals, work plans, individual performance; employees understand how to identify what to measure for their programs, projects, processes; enable employees understand how to use performance measures to influence ongoing work–related decision making. Developed a performance measurement dashboard system that was aligned across all workgroups.
King County Solid Waste Division
Project Planning, Training Facilitation, Development of Training Guides, Business Performance Measurement and Management Training and Development of Performance Measures and Dashboards.